Wildfire Relief Assistance

1. Who is eligible for wildfire relief assistance?

Unitus members who have been financially impacted by wildfires may be eligible for assistance. Because every situation is different, we encourage you to contact us so we can understand your circumstances and discuss the options that may be available to you.

2. What is a Disaster Relief Loan?

For a limited time, Unitus is offering no-fee Disaster Relief Loans at 6.99% APR (APR=Annual Percentage Rate) to help members cover unexpected expenses related to wildfire impacts. To learn more or apply, contact our Consumer Lending team at 503-423-8770.

3. Can I skip a loan payment if I’ve been affected by a wildfire?

You may be eligible to skip a monthly loan payment without penalty if you’ve experienced a loss of income or other financial hardship. Conditions apply, so please contact our Consumer Lending team at 503-423-8770 to discuss your situation and available options.

4. Can I withdraw money from my certificate early without a penalty?

Members experiencing financial hardship related to a wildfire may be able to access funds from a Unitus savings certificate early without an early withdrawal penalty. Contact us at 1-800-452-0900 to discuss your options.

5. What if I’m worried about making my upcoming loan payments?

Please contact us as soon as possible. Our team can review your situation and help identify available options that may provide financial flexibility. You don’t have to wait until you’ve missed a payment to reach out.

6. Can someone help me figure out my finances after a wildfire?

Yes. Unitus FiCEP Financial Coaches are available to help you assess your financial situation, review your budget, and explore options for rebuilding financial stability. You can schedule an appointment to speak with a financial coach.

7. What information should I have ready when I contact Unitus?

Be prepared to briefly explain how the wildfire has affected you financially and which Unitus accounts or loans you need help with. Depending on the type of assistance you’re requesting, our team may ask for additional information to determine which options are available.

8. How do I contact Unitus for wildfire relief assistance?

Call Unitus at 1-800-452-0900, schedule an appointment, visit a branch, or contact us through our Virtual Branch. We’ll listen to your situation and help you explore available assistance.

9. What should I do if I’ve been displaced and can’t visit a Unitus branch?

You can access many Unitus services through Digital Banking or the Unitus mobile app. You can also contact Unitus by phone or use our Virtual Branch for assistance without visiting a branch. Unitus currently offers phone, appointment, live chat and virtual service options.

10. Will requesting wildfire assistance affect my credit?

The impact, if any, will depend on the type of assistance provided and your specific account or loan. Before accepting an assistance option, ask a Unitus representative how it may affect your payments, loan terms, or credit reporting.