What if the transaction is fraud?

If you confirm fraud, an outbound voice call will be immediately initiated to the cell phone number that was texted. A Falcon agent will review the transaction(s) in question to confirm the text response and block your card. Please call Unitus CCU at 1-800-452-0900, opt. 1 or visit a Unitus branch to file a fraud report and order a new card.

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Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.

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Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.

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