Please call us immediately at 1.800.452.0900, opt. 1, during regular business hours, (Monday – Friday 7:25 AM – 6:05 PM or Saturday 7:30 AM – 4:00 PM) (you may also use our automated system to block your card by pressing opt. 5). We will close your card so that no more purchases can be made. You should also remove the lost or stolen card from your Wallet or the Apple Watch app using the “Remove Card” option. When you receive your replacement card, you will need to add the new card to Apple Pay before making any Apple Pay purchases.
Contact us by phone
Main Phone Number
Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.
Contact us by email
Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.