How do I set my User ID?

For enhanced security, existing Digital Banking users  are now encouraged to sign in with a user ID rather than their member account number.

User ID Setup Process

New Digital Banking users will set up their user IDs during the temporary password process, right before entering their permanent password. While using your account number instead of a User ID is currently possible, we strongly recommend you use a different User ID to keep your account number safe and secure.

Current Digital Banking users will be able to set up the account’s user ID by logging into Digital Banking and clicking the ‘Settings’ button located at the top-center of the menu bar on the Digital Banking home screen. The new displayed screen will have a ‘Set User ID’ link.

User ID Requirements:

• Minimum of 8 characters
• Maximum of 15 characters
• Cannot contain the member’s name, date of birth, social security number, or address
• Cannot contain special characters

Notes about your User ID:

• While Unitus doesn’t require you to have at least one number or at least one letter, it is highly recommended for security purposes.
• User IDs are not case-sensitive
• There is only one user ID per account
• While using your account number instead of a User ID is currently possible, we strongly recommend you use a different User ID to keep your account number safe and secure.