Please ensure that you are the borrower or co-borrower on the loan. This may also mean that your loan payment cannot be made through this service because your minimum payment is greater than $1,500, your loan is paid off in full, your loan is set to be paid off within 2 months or if your loan is 40 or more days delinquent. Please contact the Loan Services department at 503-423-8399 if you would like to make a payment to a loan that is not displaying for you.
Contact us by phone
Main Phone Number
Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.
Contact us by email
Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.