Yes, you can add a memo on Bill Pay check payments only. Click on the ‘Make Payment’ link in the Bill Pay sub-menu. When scheduling a payment, a plus sign (+) will appear to the left of the payee name. By clicking on the plus sign, a memo field will be displayed. The text you enter within the field will be printed on the check payment. Please do not put information in this field that you do not wish for the payee to receive (e.g., Social Security Numbers or other personal, sensitive information).
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Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.
Contact us by email
Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.