Meet Tely, Your Virtual Assistant

We are excited to introduce Tely, your smart and friendly virtual assistant designed to enhance your banking experience.

Who is Tely?

Tely was born from a desire to revolutionize member service. Developed by a team of tech wizards and finance gurus, Tely was created to be your virtual assistant. Tely enjoys analyzing financial trends, learning about new fintech, and helping people save money.

What can Tely do for you?

  • Financial Expertise – Tely can assist you with a wide range of queries, from simple account inquiries to complex financial advice. Whether it’s showing how to transfer funds, or explore loan options, Tely is there to provide prompt and accurate assistance.
  • 24/7 Availability – Tely is always on, ready to assist you at any time of the day or night. No more waiting for business hours or standing in long queues.
  • Personal Touch – Equipped with natural language processing, Tely can understand and respond to members in a conversational manner, making interactions feel personal and engaging.
  • Secure and Confidential – Tely knows your privacy and security are top priorities. That’s why Tely is built with robust security to ensure your personal and financial information remains safe.

What can you ask Tely?

Tely can answer general questions about products and services, location information, and much more! Here are some questions you can ask Tely:

  • “How do I become a Unitus member?”
  • “What are your current Mortgage Rates?”
  • “Can I transfer money to another Unitus member?”
  • “How do I change my address?”
  • “How do I open a CD?”

Tely learns more about the information you’re seeking each time you ask a new question, so you can always try rephrasing your question to get the answer you desire. Just click the “Let’s talk!” chat bubble in the lower-right corner of this page to strike up a conversation!

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