When is my account debited?

Your account is debited at approximately 8:30 p.m. on the scheduled withdrawal date, Sunday through Friday. Payments are processed and sent to the payee the following morning, meaning that payments are sent Monday through Saturday. Payments are not sent on Sundays or the day before a federal holiday.

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Contact us by phone

Main Phone Number


Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.

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Contact us by email

Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.

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