What if I lose my mobile device?
- Report the loss to your mobile network operator who will block the phone and stop it from functioning.
- As long as your password remains secure, then it will protect you from fraudulent use of the Unitus Card Guard app.
- In addition, SMS notifications are a one-way communication to the mobile user and will not contain personally identifiable information.
- In most cases, you will keep your current mobile number when you receive your new mobile device. Once received, you can download a new application again and use your existing credentials to access your mobile account as part of the authentication process.