How do I send a secure message in uOnline?
Save yourself a trip out by sending us a secure message in uOnline. We are here to help and want to make it as easy as possible for you to contact us. Follow the steps below to send us a secure message:
- Log in to uOnline or the Unitus mobile app
- Select ‘Message Center’ from the navigation menu
- Click ‘Compose’ to begin writing your message
- Select a subject that best aligns with the nature of your message
- Select an account, if applicable, if it’s an account specific issue you’re addressing
- Type your message in the free-form box describing what you’re looking to address with our Contact Center team or how we can help
- Click Send
- You will receive a notification when we respond and will be able to access our message in the Message Center Inbox
Contact Us
Contact us by phone
Main Phone Number
Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.
Contact us by email
Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.