We do not currently offer the ability for members to get their payoff balance in uOnline. We are working on this, however, in the meantime please reach out to the Contact Center to obtain an accurate payoff by phone at 503-227-5571 or toll free 1-800-452-0900. You can also reach the contact Center through the Secure Message tool in uOnline.
Contact us by phone
Main Phone Number
Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.
Contact us by email
Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.